When the transport arrives at the designated address, the permissible delay should not exceed 15 minutes before the start of the work upon the transport’s arrival. If the delay is longer, you will be notified by a preliminary call and offered alternative conditions for starting the work. Typically, when an order is placed a day in advance, the transport arrives on time. However, same-day orders may experience delays due to traffic jams and other road complications, in which case the arrival time of the vehicle or workers will be discussed. You can book movers in advance, just as you can arrange for transport for different arrival times or destinations. In such cases, the start of the time accounting will be individualized, beginning from the time the workers or the transport arrive at the address.
